FAQs

  • How fast do you ship? Within 24 hours (Mon–Fri) via Royal Mail Tracked 24.

  • Can I change my order? Contact us ASAP—if it’s not printed yet, we’ll help.

  • Do you accept returns? Non-customised items within 30 days. Personalised items are final unless faulty.

  • Do you ship internationally? Yes—EU, USA, Canada. Local fees may apply.

  • Custom requests? Sure—email support@thedesignparlour.co.uk.